KnowledgeBase
To investigate how to solve Kick-outs (lessons that cannot be scheduled), please start with SECTION F6 in your Manual. This article is a detailed supplement to SECTION F6; it gives you further detailed suggestions on how to solve a problem kickout when s...
HOW DO I ... ? It's easy to overlook some of the many 'little' or less-commonly used features in _TIMETABLER_. This PDF summarizes about 80 of these features, and explains how to access them. You'll find it useful and time-saving to keep a copy to hand ...
CONSISTENT  GROUPING CAN BE USED TO TIMETABLE CONSISTENTLY-SETTED GROUPS OR SETS: Consistent Grouping is a special method that can be used to say that certain classes cannot be scheduled at the same time. Because of this it can be used as a better alte...
If you are starting (or beginning to prepare for) a NEW Year in _TIMETABLER_, you may find these articles useful: -  clear old items [http://timetabler.helpserve.com/Knowledgebase/Article/View/17/0/what-is-the-best-way-to-clear-out-old-items-in-timetabler...
QUESTION: I have a member of staff who will be off for several weeks. We have a replacement teacher coming in to take over all her lessons.   How should I handle this in StaffCover / swap their timetables ? ANSWER:   If (say) the old teacher is called AA ...
GLOSSARY OF TERMS For an explanation of the key terminology used in timetabling, see this link: https://www.timetabler.com/Glossary.pdf  And also the back of The Timetabler's CookBook [https://www.timetabler.com/book].       
A message says that my _TIMETABLER_ (or _OPTIONS _or _STAFFCOVER_) licence has expired. All annual Site Licences and HelpLine Support for _TIMETABLER_ are synchronised to expire in February. From the 1st February, every time that you start the program yo...
All annual Site Licences and HelpLine Support for _OPTIONS_ are synchronised to expire at the end of December. From the 1st December, every time that you start the program, you are warned that the Licence will expire at the End of December.    December is...
A User reported :  I am experiencing the following error message in _STAFFCOVER_ when I click the 'Send emails' button: Error Message = 10053 : Software caused connection abort ------------------------- THERE ARE SEVERAL POSSIBLE REASONS - PLEASE TRY T...
Different Cycle-formats If you wish to maintain schedules with different cycles (number of days and periods) then you can do this as follows: A) DEFINE A CYCLE: Go to 'Customize -> Day & Period Labels', choose a cycle-format to edit (from the drop-down ...
Each morning, you can ask _STAFFCOVER _to send emails to your colleagues to describe the cover situation today. You can email cover-slips to: * all the people who are PROVIDING COVER today (so they know what their cover duties are today) * and (opti...
You can ask for a confirmation email to be sent to each student or parent, after they enter their choices into TOOLS. PROBLEM: My emails are not going out in TOOLS SOLUTION: This usually indicates that your web server is not properly configured to send ...
If you are new to _TIMETABLER _and have an existing timetable (either on paper, or in Excel, or in another system) ... then you can (re-)enter this existing timetable into _TIMETABLER_ ... but you may find that it is harder than creating a new timetable f...
FEASIBILITY REPORT The pattern you create in _OPTIONS_ has (in the end) to fit on the timetable against blocks in other years.  For example, if you are creating a Block in Year 12 in Options, it has to fit against the existing (effectively already fixed)...
DATA PROTECTION Our GDPR, PRIVACY & SECURITY STATEMENT can be found by clicking here [https://www.timetabler.com/PDFs/ORL-GDPR-Statement.pdf]. If you have any questions, or need any more information, please let us know at data@timetabler.com.      
To run _TIMETABLER_, you will need the following hardware: * Any modern Windows PC or laptop will suffice. * A fast processor will make some of the calculations faster, especially during the 'FIT' routine. * Larger RAM memory will also increase the...
Restoring returns you to a point that you have previously stored in a Backup file.   Occasionally, if we have edited your timetable or data for you, we may send you a Backup file for you to restore. If you wish to restore a Backup file into _TIMETABLER_,...
>    Overview Room Names are (up to) 5 characters, and fit nicely into printouts and screens. However, should you need to, then as well as the (up to 5 chars, unique) Room Name, you can also enter a longer (up to 12 chars) LONG ROOM NAME, and have this lo...
My school has multiple sites / locations - how do I handle this ? In _TIMETABLER_, if you school has more than one site, you can usually handle this in ONE OF THREE WAYS: -------------------------  1   You can create the timetable for each site one at ...
QUESTION: I have forgotten the TOOLS admin password (or got locked out somehow) ... can I reset it ? SOLUTION: To reset the admin password to its default of 'password': > Method A – only possible if you have access to the MySQL database: Go into the My...
_HOW CAN I SCHEDULE IF DIFFERENT 'PARTS' OF MY SCHOOL HAVE DIFFERENT PERIOD TIMES ?_ Suppose you wish to timetable: --a SENIOR SCHOOL, years 7 to 13, with a 6-period day, starting at 9.00 AM, and --the JUNIOR SCHOOL, years 1 to 6, with a 7-period day, st...
In _TIMETABLER_, you may wish to split a period and then space-out the lessons in that period (for example, to help with social distancing). The following documentation explains how to plan for this split, including how to understand the restrictions, an...
USING STAFFING PROFORMAS TO COLLECT STAFF DATA Staffing Proformas can be a good way to collect your staffing data from your Heads of subjects / Heads of Departments (HoD). It takes the information you have entered on your Curriculum Diagram, and CREATES ...
It can be useful to have a SUMMARY OF THE AVAILABLE ARTICLES, for you to print out and keep to hand near your machine. Click this link: https://www.timetabler.com/SupportCentreSummary.html
The TimeTabler Support Centre  Q    I HAVE A QUESTION ABOUT TIMETABLER (OR OPTIONS OR STAFFCOVER) - WHERE SHOULD I SEND IT ?  A    In order to get a fast reply, please send your question to our SUPPORT CENTRE, where our Support Team will be waiting to h...
If the Support Centre is running slowly for you, please try one of the following: Browser Cache Browser-related issues are typically caused by a damaged browser cache or history files. Your browser keeps a record of all the websites you visit and store ...
Pools can be used for Teachers (or for Special Resources, or for Rooms). For example, you could specify a Pool of Art teachers, called:  =AR. Then specify an Art activity for 7A like:   7A   SS   =AR  _TIMETABLER _then knows that it can use any of the t...
You do NOT need to clear out all your old data and start from scratch (unless you want to). You can re-use your old data ...and save yourself a lot of time. Most people use the following method: 1. Take a BACKUP of your current data ... both externally ...
When I use ">Check for Updates" I see an error message: ------------------------- 1) "407 ERROR": Many schools have a proxy server which does not allow you direct connection to the internet. In such cases, after you click on >CHECK FOR UPDATES you wil...
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